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Welcome to Parts Town International!

We are proud to be your leading global distributor of genuine OEM
(original equipment manufacturer) spare parts.

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About Us

When there’s a challenge with any commercial foodservice equipment, we are ready to jump in and help with the largest inventory of spare parts in the industry, our innovative technology and personalized customer service. We apply these unique solutions to our partners from foodservice equipment service companies, chain restaurants, institutions and independent restaurants in over 140 countries so far!

You’ll find our primary parts distribution center in Addison, Illinois, in the United States, with capabilities to ship all over the world. Working with the top manufacturers of commercial kitchen equipment, like cooking, refrigeration, ice machines and beverage equipment, to name a few, we improve the supply chain, increase sales of genuine OEM parts and strive to keep all of our customers’ kitchens running like clockwork.

 
 
Genuine

Genuine OEM

We only carry OEM (original equipment manufacturer) spare parts because we care. We care about the integrity of your business, along with the safety of your employees, your equipment and the food you prepare. Only genuine OEM spare parts are built to manufacturer specifications and thoroughly tested to ensure equipment safety, reliability, efficiency and warranty protection. We stock spare parts from over 1,100 of the top brands in the industry with over 190 master distribution partnerships!

 
 
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Who We Serve

Well, just about everyone! We distribute spare parts to over 140 countries! Please contact us to find out about shipping programs in your area via email at [email protected] or by phone at +1 630.866.4385.

No Export Brands

We do our best to supply any and all spare parts you need, but unfortunately, there are some brands that are limited in sale to the United States. If you’re not seeing a brand you need on our website, please contact us.

 

Frequently Asked Questions

  • Generally, when you place your first order, you’ll use a credit card. If you need other terms, please email us at[email protected]


 
 

Our Export Terms

Partstown.com Orders

All export orders are subject to Parts Town terms and conditions and are DAP (Delivered At Place) when shipping direct in the country and FCA (when shipping to a US forwarder) unless otherwise stated.

Partstown.mx Orders

Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Parts Town and charged to the customer. Other terms and conditions may apply for freight collection, export orders, hazardous materials, special handling or shipments outside the contiguous United States. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the customer.

 
 

Contact Us

Asia Pacific, Middle
East and Europe

Chris Miller
PARTnership Builder
AKA: Director of Business Development
Phone: 630.866.4348
Email:[email protected]

Latin America
and Caribbean

Carlos Osorio
PARTnership Builder
AKA: Director of Business Development
Phone: 630.376.4454
Email:[email protected]

General Information

Phone: +1 630.866.4385
Email:[email protected]