Email us at [email protected] for instructions on how to return product. You may return most new, unopened items within 90 days of delivery for a full refund. Parts Town will not accept any returns without prior approval or consent, which will be given or withheld at Parts Town's discretion. A restocking fee will apply for most returns. Custom orders may not be cancelled or returned.
For items that have been installed and no longer work within 90 days of purchase or have a manufacturer defect; please complete the PDF below and send it to [email protected]. We will review and send information about coverage and returning the part, if necessary, within 48 hours. Should you need a replacement, please order one at your leisure. This form should only be used for items that arrived with a factory defect or failed after being installed in the unit for less than 90 days; not for damaged due to shipping or packaging. Download PDF Form