Antunes InfiniSteam Troubleshooting

Problem

Possible Cause

Solution

Excessive steam from cavity

• Cavity drain screen plugged
• Drain hose kinked or air gap blocked

• Remove both drawers and clean drain screens
• Ensure hose isn’t kinked and 2 in. air gap is maintained

Excessive water from cavity

• Cavity drain screen plugged
• Drain hose kinked or air gap blocked
• Water fill solenoids clogged
• Steam solenoid valves clogged

• Remove both drawers and clean drain screens
• Ensure hose isn’t kinked and 2 in. air gap is maintained
• Contact an authorized service agent to assist
• Contact an authorized service agent to assist

Steamer doesn’t heat

• Steamer unplugged or circuit breaker tripped
• Cavity drawers not engaged
• Loose component connections

• Plug in unit or flip circuit breaker
• Push in both cavity drawers all the way
• Contact an authorized service agent to assist

Steamer not reaching temperature

• GUI settings changed
• Voltage issue

• Adjust GUI settings, set boiler temp to 268 F
• Contact an authorized service agent to assist

Steamer constantly draining - doesn’t build temp or pressure

• System buildup/blockage
• Drain valve malfunctioning

• Turn unit off and run clean cycle
• Contact an authorized service agent to assist

Steam escaping from rear panel

• Boiler temp set too high
• Safety valve error

• Contact an authorized service agent to assist
• Contact an authorized service agent to assist

Water escaping from rear

• Water inlet hose error
• Vent overflow

• Reconnect or replace inlet water feed hose
• Contact an authorized service agent to assist

System error displayed on GUI

• System error

• Turn steamer OFF then ON again. If error continues, contact an authorized service agent to assist