Hoshizaki DCM-270BAH Troubleshooting
The Hoshizaki DCM-270BAH cubelet ice maker/dispenser is known for its incredible versatility and unmatched functionality, making it a critical asset in any foodservice setting. If you need help keeping your unit in good working order, our Hoshizaki DCM-270BAH troubleshooting guide offers valuable information that will allow you to identify and solve issues quickly and easily.
Ice Maker Not Working/Turning On
- Unit isn’t plugged in - Plug in the unit.
- Machine is turned off - Move the power switch on the bottom left of the front panel to the ON position.
- Power cord is loose - Make a tighter connection by pushing the cord into the outlet.
- Electrical cord is defective - Replace the cord.
- Contacts are bad - Reach out to an authorized technician to remedy the issue.
- Circuit breaker is off or tripped/fuse is blown - Turn the circuit breaker on. If issues persist, contact a licensed electrician for assistance.
Machine Not Making Ice
- Water pressure is too low - Schedule a service call with a licensed plumber to address the issue.
- Water supply line shut-off valve is closed - Open the valve.
- Water valve is clogged - Clean the valve.
- Water control relay is faulty - Schedule a service appointment with an authorized technician to correct the problem.
- Timer is defective - Seek assistance from a licensed technician to remedy the issue.
- Thermostat setting is too high - Adjust the setting to a lower temperature.
- Thermostat is malfunctioning - Request an appointment with an authorized technician to resolve the issue.
- Compressor relay is defective - Call a licensed technician to solve the problem.
- Air filter is dirty - Clean the filter.
- Condenser is dirty - Clean the condenser.
- Ambient temperature is too high - Move the unit to a cooler location.
Unit Not Making Enough Ice
- Air filter is dirty - Clean the filter.
- Condenser is dirty - Use a brush or vacuum cleaner to remove the excess dust.
- Ventilation of the machine is bad - Remove anything that’s blocking the unit’s vents.
- Side pressure is low - Reach out to an authorized technician for assistance.
- Thermostatic expansion valve is faulty - Call a licensed technician to remedy the issue.
- Refrigerant is leaking - Seek the assistance of an authorized technician to handle the problem.
- Unit is overcharged with refrigerant - Schedule an appointment with a licensed technician to service the machine.
- Water pressure is too low - Contact a licensed plumber to correct the issue.
- Compressor overload protector stops intermittently - Schedule a service call with an authorized technician to address the issue.
- Scale on the inside wall of the evaporator freezing cylinder - Reach out to a licensed technician for assistance.
- Ambient temperature is too high - Relocate the unit to an area with lower temperatures.
- Less than 6” of clearance around the unit - Reposition the unit to make sure there’s at least 6”(15.24CM) of space at the rear, sides and top to allow for proper ventilation.
- Fan is revolving too slowly - Contact an authorized technician to remedy the issue.
Machine Not Dispensing Ice
- Storage bin has an ice block or bridge - Remove all ice from the storage bin if the dispenser won’t be used frequently.
- Storage bin wiring is incorrect - Set up a service appointment with an authorized technician.
- Agitator is deformed due to an ice block or bridge - Call a licensed technician to handle the issue.
- Solenoid coil winding is opened - Reach out to an authorized technician to correct the fault.
- Ice switch or dispensing sensor contacts are bad - Seek the assistance of a licensed technician to address the issue.
- Ice dispensing relay contacts are bad - Contact an authorized technician to solve the problem.
Unit Not Dispensing Water
- Dispensing water valve filter is clogged - Clean the filter.
- Water dispensing sensor is defective - Reach out to an authorized technician to address the issue.
Machine Keeps Dispensing Ice
- Shutter adjustment is faulty - Lock the shutter in place by securing it with two screws at the lower part of the solenoid and two screws under the solenoid.
- Ice dispensing switch contacts are fused - Call a licensed technician for assistance.
Ice Dispenser Won’t Stop, Even if out of Water
- Float switch is clogged - Clean the float switch.
- Float switch contacts are fused - Make an appointment with an authorized technician to service the unit.
- Water control relay contacts are fused - Contact a licensed technician to correct the problem.
Compressor Won’t Start
- Motor winding is open or grounded - Reach out to an authorized technician to remedy the issue.
- Timer is faulty - Seek the assistance of a licensed technician to solve the problem.
- Motor protector contacts are bad - Call an authorized technician to correct the issue.
- Starter contacts are bad - Schedule a service appointment with a licensed technician to resolve the problem.
- Starting capacitor is malfunctioning - Contact an authorized technician for assistance.
Gear Motor Won’t Start
- Motor winding is opened - Reach out to a licensed technician to remedy the issue.
- Timer contacts are bad - Make an appointment with an authorized technician to correct the problem.
- Protect relay is defective - Get in touch with a licensed technician to resolve the matter.
- Protector contact is bad - Call an authorized technician to address the issue.
- Capacitor is faulty - Schedule a service appointment with a licensed technician to remedy the issue.
Fan Motor Won’t Start
- Motor winding is opened - Seek the assistance of an authorized technician to solve the problem.
- Bearing is worn out - Call a licensed technician to correct the issue.
- Wiring is loose or defective - Reach out to an authorized technician for assistance.
- Fan blade is bound - Contact a licensed technician to remedy the fault.
- Timer is malfunctioning - Schedule an appointment with an authorized technician to service the machine.
No or Poor Water Flow
- No water supply or water pressure is too low - Contact a licensed plumber to remedy the issue.
- Water supply shut-off valve is shut off or restricted - Open the valve.
- Water valve filter is clogged - Clean the filter.
- Water valve coil winding is opened - Call an authorized technician to service the unit.
- Float switch is clogged - Clean the float switch.
- Float switch contacts are fused - Reach out to a licensed technician to correct the issue.
- Water control relay contacts are bad or fused - Seek the assistance of an authorized technician to resolve the problem.
- Bin control switch contacts are bad - Get in touch with a licensed technician to remedy the issue.
- Ice-making switch is turned off - Move the switch to the ON position.
- Ice-making switch contacts are bad - Schedule a service appointment with an authorized technician to correct the problem.
Ice Tastes Bad/Is of Poor Quality
- Water quality is poor - Either supply the unit with filtered water or reach out to a licensed plumber to address the issue.
- Water filter is dirty - Clean the water filter.
- Unit is dirty - Clean the machine. Since the units are similar, refer to our Hoshizaki DCM-500BAH cleaning guide for more specific instructions.
For more information on caring for your unit, be sure to take a look at the impressive collection of Hoshizaki DCM-270BAH manuals and diagrams on our site.